|
Customer
Service: Natural As Child's Play
We
all know that healthcare professionals are busy - now more
than ever. But being warm, friendly and helpful doesn't mean
you can't also get your work done. Customer Service: Natural
As Child's Play, details entertaining real-life scenarios
and the best ways to handle them. A humorous host provides
enlightening commentary on how natural customer service can
be, as natural as child's play.
Added features and benefits of DVD training
include:
- English and Spanish language available
on each DVD.
- Expanded Leader's Guide –
excellent resource to help plan and implement your presentation.
A quiz is provided that can serve as a pre and/or post evaluative
tool.
- Chapterized Content – facilitates
classroom discussion; ideal for refresher training, specific
training points and navigating through the course.
- Customizable PowerPoint® – makes
training site-specific; excellent for training different
personnel and departments throughout your school.
- Training Points – outlines key learning
points of your training; reinforces important safety points
to your employees.
- Portable Convenience – perfect for
those who train and travel!
|
