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Everybody
Wins: How to Turn Conflict into Collaboration Training Video
Program
Everybody Wins: How to Turn Conflict into
Collaboration emphasizes that conflict is inevitable because
of a diverse workforce, constant change, stress from doing
more with less, confusion over responsibilities, and miscommunication.
Key Learning Points
- Understand why conflict in the workplace
happens
- Know how to change your perspective of
conflict
- Identify the three most common workplace
conflict situations
- Identify the five different ways people
deal with conflict
- Use the "Everybody Wins" approach
in a conflict situation
- Take personal responsibility for dealing
with conflict, diversity, and disagreement
This program will teach your employees
how to recognize three of the most common conflict situations
in the workplace:
1) Peer-to-Peer Conflict - How do you deal
with a conflict that is between you and your coworker?
2) Work-Team Conflict - How do you deal with conflict that
happens in your team?
3) Manager-to-Employee Conflict - What do you do when the
conflict is between you and your boss?
This program teaches three easy steps to
resolve conflict
1) Everyone tells it like they see it
2) Get everything on the table
3) Focus on the future
Bottom-line, employees will know a clear,
easy-to-use approach that will help them think things through
to arrive at the most appropriate choice of action to take.
Ultimately, this will increase the productivity of your organization
Program Contents
VHS or DVD
Facilitator Guide
Reproducible Participant Materials
Reproducible Self-Study Workbook
Length: 19 minutes
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