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From
No to Yes
Persuasion
is an art that must be learned if the road to agreement is
not filled with acrimony or conflict.
It's not about being domineering or dismissive, but following
a three-stage approach that accounts for everybody's needs:
listening actively, explaining your own feelings, and inviting
other ideas and building on them - then agreement follows
naturally.
Key
Learning Points:
Vital
skill for managers conducting meetings or negotiations
Supports courses on management and leadership skills
Clear three-stage structure that's memorable and simple to
put into practice
Program
Contents
VHS
or DVD
Discussion Guide
Length: 27 minutes
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