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How To Connect in HealthCare In 90 Seconds or Less
The
training program, "How to Connect in Healthcare...in
90 seconds or less" takes viewers through numerous
healthcare scenarios to demonstrate the power of building
a trust connection with patients, family and co-workers.
In
healthcare as well as life, the failure to build trust and
rapport can be insurmountable, while the rewards of a good
first impression and positive connection are almost immeasurable.
This
engaging and motivational film will teach your team how to
naturally make a genuine connection with patients, family
members, co-workers...everyone they meet.
Connecting
in Healthcare is all about:
- Choosing
the right ATTITUDE - be welcoming, empathetic, curious and
resourceful
-
Sending the right SIGNALS - with your face, body and voice
-
Get them TALKING - investing in listening pays off in trust
Learn
to...
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Increase patient satisfaction
-
Strengthen co-worker relationships
-
Improve customer service
-
Raise productivity & fun at work
Runtime:
16 Min
Program
Contents: VHS or DVD, 10 "Great!" Buttons, 1 Hardback
Book, 10 Pocket Reminder Cards and Leader's Guide |
