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Soaring With the Phoenix
Dr.
James A. Belasco, professor of Business Management at San
Diego State University and Jerre Stead, CEO and Chairman of
Ingram Micro Company, share insights about their need for
continual renewal from their book Soaring With the Phoenix
in this video program written and narrated by Collin Siedor
and produced by Dystar Television, Inc.
The
video program profiles three highly successful organizations
that have taken the renewal spirit of the Phoenix to heart:
Ingram Micro Company, the largest distributor of computer
products in the world; the Sheraton Berkshire in Reading,
Pennsylvania, owned by the Meyer-Jabara Hotel chain; and the
U.S. Navy's North Island Naval Air Depot in California's San
Diego Bay, where the Navy's Fleet of F-18 fighter aircraft
go for repairs.
Key
Learning Points:
- Turn over the responsibility for work to
the people who do the work
- Give people learning opportunities and
facts that enable them to make key decisions
- Reward people for keeping customers always
in their line of sight
- Leave a legacy that makes a difference
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