We all know healthcare professionals are busy -- now more than ever. But being warm, friendly and helpful doesn't mean you can't also get your work done.

Customer Service: Natural As Child's Play, details entertaining real-life scenarios and the best ways to handle them. A humorous host provides enlightening commentary on how natural customer service can be.

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint® Presentation – makes training site–specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content – video–enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.